Amalfi Dining Chair With Arms

Weave Craft warranty

At Weave Craft, we take pride in creating premium outdoor furniture and accessories that combine durability, elegance, and performance. Our warranty reflects our commitment to quality craftsmanship and customer satisfaction.

1. Wicker Furniture

• 5-Year Warranty on Rehau® wicker against colour fading and cracking due to manufacturing defects.
• 3-Year Warranty on in-house manufactured wicker against cracking, fading, and manufacturing defects.

2. Rope Furniture

• 3-Year Warranty on Olefin rope furniture against manufacturing defects.

3. Wooden Furniture

• 3-Year Warranty on wooden furniture against manufacturing defects such as warping, cracking, or splitting.
• Note: Warranty is valid only if the furniture is oiled and maintained every 3 to 6 months of delivery and periodically thereafter.

4. Cushions & Fabrics

• 5-Year Warranty on cushions made with Agora® or Sunbrella® 100% solution-dyed fabric, covering:

• • Colour fading
  • Shrinkage (please refer to washing instructions)
  • Rotting of the fabric

• No warranty on foam inserts, as foam is subject to natural wear and compression over time.
• Recommendation: To extend the life of your cushions and furniture, we strongly recommend using protective covers when not in use.

5.Glass & High Pressure Laminate (HPL) Table Tops

• Glass: We use 8mm thick toughened safety glass for our table tops.
  • Note: No warranty is applicable on glass. It is important to remove the glass top and cover the surface when not in use to prevent damage caused by excessive heat or UV exposure.
• HPL (High Pressure Laminate):

• • 5-Year Warranty against cracking and warping due to any manufacturing defects.
  • Our HPL table tops are 12mm thick and available in a range of finishes.

6. Umbrellas

• 1-Year Warranty on umbrellas against manufacturing defects.
• Warranty will be void if the umbrella or its fabric is damaged due to human error, negligence, or natural calamities (e.g., strong winds or storms).

GENERAL WARRANTY TERMS

• Warranty is valid from the date of invoice.
• Original invoice is required to claim any warranty service.
• Warranty applies only to manufacturer’s defects.
• The warranty does not cover:

• • Normal wear and tear
  • Improper use, mishandling, or negligence
  • Exposure to extreme or unsuitable weather conditions
  • Use of unapproved cleaning products or lack of proper maintenance

For best results and long-lasting performance, kindly follow the care and maintenance guide provided with your purchase.

Care & Maintenance Guide

Weave Craft Outdoor Furniture

To ensure the long life and lasting beauty of your Weave Craft furniture, please follow these care and maintenance guidelines. Proper care not only enhances appearance but also helps maintain the warranty.

1. General Care

• Clean furniture regularly with a soft cloth, mild soap, and room temperature water.
• Avoid using abrasive pads, harsh chemicals, or pressure washers.
• After rainfall, wipe down all surfaces to prevent water stains or mildew.

2. Wicker & Rope Furniture

• Dust or vacuum gently using a soft brush attachment.
• Wash with a mild soap solution and water; rinse thoroughly and let air dry.
• Minimize prolonged direct sun exposure when not in use — use protective covers.

3. Wooden Furniture

• Apply a good-quality outdoor wood oil every 3 to 6 months to maintain finish and prevent drying or cracking.
• Avoid standing water; wipe dry after use or rain.
• During extreme weather, store in a covered area or use Weave craft covers.

4. Cushions & Fabrics (Sunbrella®/Agora®)

• Brush off loose dirt regularly and clean with a mild soap solution.
• For stubborn stains, bleach can be safely used on solution-dyed fabrics like Sunbrella® or Agora®, as per manufacturer guidelines.
• Always rinse thoroughly and allow cushions to air dry completely before storing or covering.
• Do not machine wash, tumble dry, or wring the fabric.
• Do not dry clean.
• Store cushions in a dry, ventilated space when not in use.

5. Glass Table Tops

• Use standard glass cleaner and a soft cloth.
• Remove glass tops when not in use and cover the base to prevent heat build-up underneath.
• Avoid placing heavy or hot items directly on the glass surface.

6. HPL (High Pressure Laminate)

• Clean with a damp cloth and mild detergent.
• Avoid abrasive pads, acidic or solvent-based cleaners.
• Prevent standing water and exposure to direct heat sources.

7. Umbrellas

• Always close the umbrella during high winds or when not in use.
• Clean fabric and frame with mild soap and water; air dry before storing.
• Store under cover during monsoon or winter months.

STORAGE & PROTECTION TIPS

• Use Weave Craft approved covers when furniture is not in use for extended periods.
• Store cushions indoors or in a protected, ventilated space during extreme weather.
• Regularly check for wear and tear on hardware, joints, and fabrics, and maintain accordingly.